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TPSA Releases Guidelines for Handling Investor Enquiries

September 30, 2017

This report provides best-practice guidelines for handling investor enquiries. The speed and professionalism of an investment promotion agency (IPA) in responding to investor enquiries is critical to its success in attracting potential investors. Investor enquiries are the best opportunity for the IPA to influence company investment decisions, as there is a high level of interaction and communication between the IPA and the investor. A corporate investor may deal with hundreds of IPAs around the world on a consistent basis, so they understand which IPAs are working to international best practices. The quality of an IPA’s enquiry handling may be perceived as a reflection of the location’s quality (good or bad).

The report was written by WAVTEQ, a global consulting and technology company focused on helping governments worldwide attract foreign direct investment (FDI), with inputs from Investment Consulting Associates (ICA), a global location strategy, incentive management, and economic development and FDI advisory firm.